Responsible Gaming

Gambling Should Be Entertainment, Not a Source of Income

Gambling is designed as a form of entertainment, not a way to earn money or recover financial losses. The outcome of any game of chance is unpredictable, and there is no guaranteed winning strategy. Always approach gambling with the mindset that any money you wager could be lost. Never gamble with money you cannot afford to lose, and never treat gambling as a solution to financial difficulties.

Age Verification & Legal Age

In Great Britain, the legal age for gambling is 18 years or older. It is a criminal offence for anyone under the age of 18 to participate in gambling activities. Licensed operators are legally required to verify your age and identity before you can deposit funds or play. If you are under 18 — or under the legal gambling age in your local jurisdiction — you must not gamble.

Parents and guardians are encouraged to use parental control software and keep gambling accounts secure to prevent underage access.

Warning Signs of Problem Gambling

Problem gambling can develop gradually and often goes unnoticed. If you recognise any of the following signs in yourself or someone close to you, it may be time to seek help:

• Chasing losses — continuing to gamble in an attempt to win back money you have lost
• Hiding or lying about your gambling activity from family and friends
• Gambling with money intended for essentials such as rent, bills, or food
• Spending more time or money gambling than you planned
• Feeling restless, irritable, or anxious when trying to cut down or stop
• Borrowing money, selling possessions, or taking out loans to fund gambling
• Neglecting work, education, relationships, or personal responsibilities due to gambling
• Gambling to escape from stress, anxiety, depression, or other problems
• Losing interest in hobbies and activities that you once enjoyed
• Failed attempts to reduce or stop gambling

If several of these signs apply to you, please consider using the self-help tools below and reaching out to a support organisation.

Self-Help Tools

Most reputable gambling operators offer tools to help you stay in control of your gambling. These include:

• Deposit Limits — Set a maximum amount of money you can deposit over a daily, weekly, or monthly period.
• Loss Limits — Cap the amount of money you can lose within a set timeframe.
• Reality Checks — Receive automatic pop-up reminders that show how long you have been playing and how much you have spent.
• Time-Outs — Take a short break from gambling, typically between 24 hours and several weeks.
• Self-Exclusion — Block yourself from accessing gambling services for a longer period, usually between 6 months and 5 years.
• Account History — Review detailed records of your deposits, withdrawals, and betting activity to better understand your behaviour.

We strongly encourage you to use these tools proactively, even if you do not currently feel you have a problem.

Support Organisations

If you are concerned about your gambling or the gambling of someone you care about, free and confidential help is available. Please reach out to the organisation most relevant to your location:

• United Kingdom: GamCare — National Gambling Helpline: 0808 8020 133 (free, 24/7) | GamStop — Free self-exclusion from UK-licensed gambling sites
• Australia: Gambling Help Online — 1800 858 858 (free, 24/7)
• Canada: Responsible Gambling Council — Resources and support across Canadian provinces
• United States: National Council on Problem Gambling — 1-800-GAMBLER (free, 24/7)
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) — Free support and information on gambling addiction
• Other countries: Please contact your national gambling support organisation or search for your local responsible gambling helpline. Most countries offer free and confidential support services.

Seek Help — You Are Not Alone

If you believe you or someone you love has a gambling problem, please do not wait. Problem gambling is a recognised condition, and effective help is available. Reaching out is a sign of strength, not weakness. Speak to a trusted friend or family member, contact a support organisation, and consider using self-exclusion tools such as GamStop if you are in the UK.

Your wellbeing always comes first. Seek help today.